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Refund Policy
Your order can be exchanged within 7 DAYS from the delivery date for free.
All sales are final from our end.
We do not accept returns.
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Exchanges are allowed only when there is a size issue. One of some steps includes a quality check by the team & we reserve a right to decline the request if the product is used/damaged/without tags.
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Exchanges are subject to availability, if the desired size is not in stock, you will be offered a store credit/product exchange. Store credit comes with a validity of 50 days.
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We provide exchange only one time, so make sure you are sure of the size. For assistance, we are here to help you.
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Exchange charges are ₹250 if its beyond the above mentioned 7 days from the date of purchase. As we do not have our own delivery service, we rely on third-party delivery partners. The delivery partner charges us for reverse pickup from your location and additional delivery charges for delivering new product back to your location. As there are two-way charges, we request our customers to pay only for one way charges.
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Exchanged product gets shipped as soon as we receive the returned product. The whole process takes about 7-9 days.
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In case of return pick-up, if the area pin-code falls under non-serviceable category, then you will be informed & hence we expect you to send it via your local courier centre. In this case, you will not be charged anything for the exchange process.
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Products purchased on any type of sales cannot be exchanged.
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In case of a damaged product, we request you to provide an unboxing video, Once verified, We will initiate a return pickup and provide a refund in the form of store credits.
Products purchased on any type of sales cannot be returned or exchanged.
Disregarding the above mentioned guidelines, we reserve the right to reject the exchange / refund upon reasonable grounds clearly communicated with the customer.
For further queries, feel free to reach us out at our
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Mail : support@projectmorph.in (Response in 6-8hrs )
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Instagram : @projectmorph.co
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